Quantity must be less than 1,000,000. If you’d like to place a larger order, please reach out to your sales team.

This product has been successfully added to "My Favorites".

This product could not be added to "My Favorites" or is already in "My Favorites".

StorageCraft Premium Support


MSRP$194.04
$174.00
StorageCraft Premium Support

Mfr Part #:
Copied To Clipboard
 Click To Copy
SHI Part #:
Copied To Clipboard
 Click To Copy
Quick Details
  • Technical support
  • for StorageCraft ShadowProtect Virtual Desktop (v. 5.x)
  • 50 virtual machines
  • academic, GOV, non-profit
  • emergency phone consulting
StorageCraft Premium Support
  • Technical support
  • for StorageCraft ShadowProtect Virtual Desktop (v. 5.x)
  • 50 virtual machines
  • academic, GOV, non-profit
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
  • English
  • United States
  Additional Details
Price: $174.00
MSRP: $194.04
Mfr Part #: DSDV50USSG501YZZZ
SHI Part #: 26739410
Category: Backup or recovery
UNSPSC: 43233415
Manufacturer: STORAGECRAFT
Product Type: Other
General Information
CategoryBackup or recovery
DescriptionStorageCraft Premium Support - Technical support - for StorageCraft ShadowProtect Virtual Desktop (v. 5.x) - 50 virtual machines - academic, GOV, non-profit - emergency phone consulting - 1 year - 24x7 - response time: 1 h - English - United States
ManufacturerSTORAGECRAFT
MSRP$194.04
UNSPSC43233415
Main Specifications
Dimensions & Weight / Weight0.01
Lead Time2
Lead Time Effective Date10/02/22
Quantity MeasurementEA
UNSPSC Code81112201
Details
Service & Support
  • Emergency phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday
  • Phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity high
  • Phone consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity medium
  • E-mail consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity low
  • Emergency e-mail consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday
  • E-mail consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity high
  • E-mail consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity medium
  • E-mail consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity low
  • Web support - 1 year
  • Web knowledge base access - 1 year
  • New releases update - 1 year
General
Full Contract Period1 year
LocalizationEnglish United States
Response Time1 hour
Service Availability24 hours a day / 7 days a week
Service IncludedEmergency phone consulting
TypeTechnical support
Software
Installation TypeLocally installed
License PricingAcademic, government, non-profit
License Qty50 virtual machines
Software License - Validation Period1 year
Software TitleStorageCraft ShadowProtect Virtual Desktop
Version5.x