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Backup Software

StorageCraft Premium Support

MSRP$164.25
$134.00
StorageCraft Premium Support
Mfr Part #:
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SHI Part #:
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Quick Details
  • Technical support
  • for StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop (v. 5.x)
  • 1 server
  • volume
  • 1-9 licenses
StorageCraft Premium Support
  • Technical support
  • for StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop (v. 5.x)
  • 1 server
  • volume
  • 1-9 licenses
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
  • English
  • United States
  Additional Details
Price: $134.00
MSRP: $164.25
Mfr Part #: SSPS50USSS011YZZZ
SHI Part #: 26738689
Category: Backup or recovery
UNSPSC: 43233415
Manufacturer: STORAGECRAFT
Product Type: Other
General Information
CategoryBackup or recovery
DescriptionStorageCraft Premium Support - Technical support - for StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop (v. 5.x) - 1 server - volume - 1-9 licenses - emergency phone consulting - 1 year - 24x7 - response time: 1 h - English - United States
ManufacturerSTORAGECRAFT
MSRP$164.25
UNSPSC43233415
Main Specifications
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Details
Service & Support
  • Emergency phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday
  • Phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity high
  • Phone consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity medium
  • E-mail consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity low
  • Emergency e-mail consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday
  • E-mail consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity high
  • E-mail consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity medium
  • E-mail consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity low
  • Web support - 1 year
  • Web knowledge base access - 1 year
  • New releases update - 1 year
General
Full Contract Period1 year
LocalizationEnglish United States
Response Time1 hour
Service Availability24 hours a day / 7 days a week
Service IncludedEmergency phone consulting
TypeTechnical support
Software
Installation TypeLocally installed
License PricingVolume / 1-9 licenses
License Qty1 server
Software License - Validation Period1 year
Software TitleStorageCraft ShadowProtect Server with 10 ShadowProtect Desktop
Version5.x
StorageCraft Software Maintenance
StorageCraft Software Maintenance
  • Technical support (renewal)
  • for StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop (v. 5.x)
  • 1 server
  • academic, volume, GOV
  • 10-49 licenses
  • emergency phone consulting
MSRP $149.47 $124.00
StorageCraft Software Maintenance
StorageCraft Software Maintenance
  • Technical support (renewal)
  • for StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop (v. 5.x)
  • 1 server
  • academic, volume, GOV
  • 50-199 licenses
  • emergency phone consulting
MSRP $125.98 $105.00
StorageCraft Software Maintenance
StorageCraft Software Maintenance
  • Technical support (renewal)
  • for StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop (v. 5.x)
  • 1 server
  • volume
  • 10-49 licenses
  • emergency phone consulting
MSRP $199.29 $179.00
StorageCraft Software Maintenance
StorageCraft Software Maintenance
  • Technical support (renewal)
  • for StorageCraft ShadowProtect Virtual Server (v. 5.x)
  • 1 virtual machine
  • emergency phone consulting
  • 1 year
  • 12x5
MSRP $79.00 $65.00
StorageCraft Software Maintenance
StorageCraft Software Maintenance
  • Technical support (renewal)
  • for StorageCraft ShadowProtect Virtual Server (v. 5.x)
  • 3 virtual machines
  • emergency phone consulting
  • 1 year
  • 12x5
MSRP $238.80 $195.00
StorageCraft Software Maintenance
StorageCraft Software Maintenance
  • Technical support (renewal)
  • for StorageCraft ShadowProtect Virtual Server (v. 5.x)
  • 12 virtual machines
  • emergency phone consulting
  • 1 year
  • 12x5
MSRP $379.00 $310.00