Poly - Polycom AdvancedAccess Premier Onsite

Whether you are a large enterprise or a medium-sized or small organization, Polycom Global Services understands that your communications environments are growing and that they are becoming more interdependent within your IT infrastructure. As your environment grows and you unify your communications, your support needs also change and develop.

Like all organizations, you want to maximize your technology investments and make sure your users receive the best possible experience so they use your video conferencing systems more. You also need to manage your video conferencing investments properly, keeping all asset versions updated with the latest features as they become available to benefit from the technology, such as, the reduced bandwidth usage delivered by the H.264 High Profile technology.

Polycom AdvancedAccess Support is available 24 x 7 and provides priority routing to the AdvancedAccess Team through their technical call center. During business hours, an Assigned Service Engineer (ASE) will use their familiarity with your Polycom assets and environment to efficiently manage your technical support requests to resolution.

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