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WatchGuard LiveSecurity Service


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WatchGuard LiveSecurity Service

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Quick Details
  • Extended service agreement (renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • 24x7
WatchGuard LiveSecurity Service
  • Extended service agreement (renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • 24x7
  • response time: next day
  • for XTM 5 Series 525
  Additional Details
Mfr Part #: WG019574
SHI Part #: 26108543
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: WatchGuard
Product Type: Other
Product Line: WatchGuard Technologies
General Information
CategoryTechnical support or help desk services
DescriptionWatchGuard LiveSecurity Service - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - 24x7 - response time: next day - for XTM 5 Series 525
ManufacturerWatchGuard
UNSPSC81111811
Main Specifications
Header / BrandWatchGuard
Packaged Quantity1
Service & Support / TypeExtended service agreement (renewal)
Compatibility Information
Designed ForWatchGuard XTM 5 Series 525
Details
Service & Support
  • Technical support - phone consulting - 1 year - response time: 1 hour - availability: 12 hours a day / Monday-Friday
  • Product info support - web knowledge base access - 1 year
  • Technical support - web support - 1 year
  • Extended service agreement - advance parts replacement - 1 year - shipment - repair time: next day - 5 incidents
  • New releases update - 1 year
General
Full Contract Period1 year
LocationShipment
Response TimeNext day
Service Availability24 hours a day / 7 days a week
Service IncludedAdvance parts replacement
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