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Warranties

Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention

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Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention
Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor
  • 1 year
  • pick-up and return
  • 9x5
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention
  • Extended service agreement
  • parts and labor
  • 1 year
  • pick-up and return
  • 9x5
  • repair time: 7 days
  • for EliteBook 745 G6, 830 G6, 830 G7, 830 G8, 840 G6, 840 G7, 850 G6, 850 G7, 850 G8
  Additional Details
Mfr Part #: UJ403E
SHI Part #: 17523168
Category: Computer hardware maintenance & support
UNSPSC: 81112300
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryComputer hardware maintenance & support
DescriptionElectronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labor - 1 year - pick-up and return - 9x5 - repair time: 7 days - for EliteBook 745 G6, 830 G6, 830 G7, 830 G8, 840 G6, 840 G7, 850 G6, 850 G7, 850 G8
ManufacturerHP, Inc.
UNSPSC81112300
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP 650
  • HP Elite x2 1011 G1
  • HP EliteBook 725 G2 Notebook, 725 G3 Notebook, 745 G2 Notebook, 745 G3 Notebook, 755 G2 Notebook, 755 G3 Notebook, 820 G1 Notebook, 820 G2 Notebook, 820 G3 Notebook, 840 G1 Notebook, 840 G2 Notebook, 840 G3 Notebook, 850 G1 Notebook, 850 G2 Notebook, 850 G3 Notebook, 8540p Notebook, 8540w Mobile Workstation
  • HP EliteBook Folio 9470m, 9480m
  • HP EliteBook Revolve 810 G1 Tablet, 810 G2 Tablet, 810 G3 Tablet
  • HP ProBook 640 G1 Notebook, 640 G2 Notebook, 645 G1 Notebook, 645 G2 Notebook, 650 G1 Notebook, 650 G2 Notebook, 655 G1 Notebook, 655 G2 Notebook
  • HP ZBook 15 G2 Mobile Workstation, 17 G2 Mobile Workstation
  • HP Compaq 6730b
  • HP Compaq Business Notebook nc6120
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - pick-up and return - repair time: 7 days - availability: 9 hours a day / Monday-Friday
  • Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday
  • Defective media retention
General
Class of EquipmentNotebooks
Full Contract Period1 year
LocationPick-up and return
Repair Time7 days
Return ShipmentAt manufacturer expense
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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Electronic HP Care Pack Pick-Up and Return Solution Support with Defective Media Retention
Electronic HP Care Pack Pick-Up and Return Solution Support with Defective Media Retention
  • Extended service agreement
  • parts and labor (for notebooks)
  • 3 years
  • pick-up and return
  • 9x5
  • repair time: 3-7 business days
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Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty
Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 9x5
  • response time: NBD
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Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention
Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 9x5
  • response time: NBD
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Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection G2 and Defective Media Retention
Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection G2 and Defective Media Retention
  • Extended service agreement
  • parts and labor (for 3/3/0 warranty)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
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Electronic HP Care Pack Onsite Support w/DMR
Electronic HP Care Pack Onsite Support w/DMR
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
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Electronic HP Care Pack Onsite Support w/ADP/DMR
Electronic HP Care Pack Onsite Support w/ADP/DMR
  • Extended service agreement
  • parts and labor (for notebooks)
  • 4 years
  • on-site
  • 9x5
  • response time: NBD
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