License Advisory

Software licensing is complicated, so it’s no surprise that many organizations get it wrong and end up with the wrong entitlements, over-paying for redundant functionality or at risk of compliance failures

Thankfully, with more than 30 years licensing experience across thousands of software publishers, SHI’s knowledge of software licensing is second-to-none. It’s quite literally the foundation of our success.

All SHI customers have access to SHI’s large team of dedicated licensing experts, helping answer questions, providing renewal and contract negotiation assistance, evaluating different program options, and helping you source the best pricing.

  • Can I easily true-up and true-down based on my current hiring needs?
  • How do I decide if an on-premises or a cloud-based subscription model works better for me?
  • Is an enterprise-wide agreement really the right fit for my organization?
  • Will a multi-year purchase save my organization money?
  • Our company just divested large parts of our organization; can I true down my upcoming renewal/subscription?
  • Will a move to the cloud save me money and give me the needed long-term flexibility?

At one time or another, chances are some or all these questions have been on your mind.

The good news is that we have experience with customers of all sizes, industries, and geographies and a vast range of licensing options and use cases; so, regardless of what scenario you throw at us, chances are we’ve already seen it, and have a solution for you.

Why trust SHI with your licensing?

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Strategic license advisors

We provide strategic license advisory for more than 40 publishers, giving you dedicated subject matter expertise for each respective vendor’s programs, products, policies, and processes.

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More than 10,000 software publishers

Our manufacturer-certified teams specialize in industry-leading IT brands, as well as emerging IT partners. Whether you need perpetual licenses or subscription software access, we are authorized to offer and advise you on all our partners’ available licensing options.

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Longest tenured customer base

We have relationships dating back 30+ years. With experience advising customers on licensing for some the most complex environments, we’ll assess your unique needs and landscape and tailor a program that aligns to your current business strategy, while keeping future plans in mind.

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Dedicated support for emerging technologies

SHI’s Emerging Partners Team is constantly reviewing new technologies and new OEMs to offer you. This team includes a Cloud Partners Team that concentrates on specific cloud technologies.

Our winning combination of OEM support, technical resources and manufacturer relationships allows us to keep our finger on the pulse of what’s next, offering you the newest and best solution sets catered to your needs.

Strategic License Advisory:

SHI has dedicated license advisors to help you optimize your largest and most complex software spends. They are on hand supporting you throughout the entire software lifecycle from research and program evaluation, through to contracting, deployment, and optimization, and finally to renewal or replacement.

Examples of SHI Strategic Vendor licensing support include:



With a team of 100+ experts on hand to review your contract terms and work through various licensing scenarios, we act as trusted partners, offering consulting and strategic advice to ensure your Enterprise Agreement (EA) or Cloud Solutions Provider (CSP) contract is fully optimized as your business needs change.

Our global team holds more than 400 Microsoft certifications for software licensing, cloud migrations and hosting, Microsoft 365 and Teams deployment, and much more. You won't find a more experienced or committed Microsoft partner.

Learn more about Microsoft Services from SHI



A longstanding Adobe Platinum Partner and Worldwide Channel Partner of the Year award recipient, SHI manages over 16,000 VIP agreements across all segments and proudly sits on the Adobe Partner Advisory Board where we help create the direction for our partner program and influence Adobe products in the marketplace.

SHI's customers trust in our world-class support resources' expertise to help manage their Adobe VIP, CLP, and Enterprise Term Licensing Agreements.

Our Adobe Team is comprised of pre-sales and licensing specialists who can support your Adobe licensing agreements. We ensure our experts are all fully trained, qualified, and certified to expert level in competencies for Acrobat and Creative Cloud licensing.



As a Cisco Gold Partner and a world leader in Cisco Total Care deployments, SHI’s Cisco team includes 100+ dedicated subject matter experts holding certifications and specializations across the entire Cisco portfolio. Our experts provide strategy, design and deployment services covering secure remote workforce and collaboration; multi-cloud networking and hybrid infrastructure; and integrated security to align with your unique needs.

Our focus on customer success drives our commitment to Cisco license management and advisory services. Our team of licensing consultants understands the importance of aligning your technology acquisition with its deployment. Our Cisco EA and SMARTNet management and consolidation expertise provide you with flexibility and control so your Cisco software licensing drives successful adoption and return on your technology investment, while also reducing your TCO.

Learn more about Cisco Services from SHI



SHI is a VMWare principal partner with 40+ dedicated subject matter experts holding partner designations in 6 out of 7 VMWare Master Services Competencies (MSC).

With hundreds of Enterprise License Agreements (ELA) under active management, we have a team of 25 experts focused strictly on supporting customers with strategic license advisory and solution deployment services. This includes providing complimentary consultation and quarterly review of entitlements and install base for every ELA customer to ensure they are licensed and deployed in the most productive manner.

Beyond licensing, we help you get started with consuming the services purchased with our design and deploy platform “Jump Start” services, which are aligned to each VMWare franchise.