Microsoft Teams Deployment,
Training and Adoption Services

With a bevy of features and functionality, Microsoft Teams can help your organization adapt a hybrid workforce model. As your trusted adviser, our experts will not only help you successfully roll out Teams licenses, but we will guide you along the path toward successfully administering an end-to-end Microsoft Teams strategy.

Backed by 30-years of implementing Microsoft technologies and training Fortune 500s, our Microsoft Teams deployment, training and adoption services are designed to meet the unique needs of both your end users and your business.


Usually achieved


Technical migration and deployment


People see new features but don't know what to do with them



People use the solution on a regular basis


People change their behaviors and leverage the full solution

Our three-step approach to successfully implementing Microsoft Teams across your environment

Whether you’re migrating from another platform or deploying Teams for the first time, we will ensure a smooth deployment from start to finish. Here’s a look at how our experts help you succeed with Microsoft Teams:

Strategize & design

Strategize & design

We start by focusing on the one thing that makes all the difference: your end users. Once we develop a clear picture of their needs and how those align to your business, we can create a prioritized roadmap to shape your Teams solutions. The foundation we lay here will support your broad vision for the workplace and the future of your business.

Build & migrate
Asset Recovery

Build & migrate

Next, we guide you through the major questions and complexities needed to make your Teams plans come to life. From licensing and cost-takeout, to networking, infrastructure, configuration and compliance, we prepare your organization to migrate with confidence.

Deploy & optimize adoption
Asset Recovery

Deploy & optimize adoption

Finally, we set you up for long-term success with the right governance, change management and end-user adoption solutions. Combat sprawl, compliance risk and poor adoption to ensure your Teams investment pays off now and into the future.

Training and adoption strategies for a successful Microsoft Teams deployment

Many organizations implement Teams, roll it out to their end users and stop there. To ensure proper adoption of Microsoft Teams, there needs to be ongoing training – which starts with understanding your end users.

Our proven methodology to Teams training and adoption

Moving to Microsoft Teams is much more than just a technical migration, it’s a cultural change – and any change in technology requires a change in behavior. Recognizing this, we have developed a proven 4-step methodology for a successful Teams training and adoption strategy.


  • Requirements
  • Stakeholders
  • Objectives
  • Use Cases
  • Languages
  • Locations


  • Champion Group
  • Content
  • Training Plan
  • Pilot
  • Schedule
  • Communications


  • Awareness campaign & Communications
  • IT Training
  • End-User Training
  • On Demand Training


  • Power Use Training
  • Deskside Support
  • VIP 1:1
  • Coaching
  • Ongoing Training

Maximize your Microsoft investments with training

Increase the value of your Microsoft investment by utilizing our experience, unmatched knowledge and teamwork to ensure migrating and managing your Microsoft platform goes off without a hitch.

  • 30+ years of training Fortune 500s to small and medium businesses
  • Hundreds of technical & end user training courses
  • Top rated Certified Microsoft training provider
  • Trained tens-of-thousands of end users and IT professionals
Training Image

Drive Teams adoption while modernizing self-service learning

We help organizations adopt Microsoft Teams and 365 by integrating training and developing right into the Teams platform. Our process not only creates a centralized hub for both synchronous and asynchronous learning, but it also increases familiarity with the platform itself, leading to improved collaboration among other significant benefits.

Keep your employees productive, engaged and up to date on their skills with the SHI Learning Teams App

A central learning hub integrated within Microsoft Teams with over 5,000+ task-based training videos on Microsoft technology. 

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