SHI Support Services for
Microsoft Cloud Solution Provider (CSP) Program

Who knew simplifying your billing, management and support could be a piece of cake?

Whether you’re already leveraging the cloud or just getting started, SHI Support Services for Microsoft CSP are designed to guide you through managing your Microsoft cloud solution, from account setup to 24x7 support – and everything in between.

Our Support Services include:

Monthly or Annual Billing

24x7 U.S. Service Desk Support

  • 8 business hour response time
  • Self-service portal
  • Incident management

Account Setup and Onboarding

  • Tenant creation and association of primary domain
  • Initial provisioning of online services

Service Provisioning and User Administration

  • Assigning/reassigning users and subscriptions
  • Provisioning new subscriptions
  • Reduction of users to existing subscriptions

Licensing Guidance

We offer support for the following Microsoft CSP Support Products:

  • Azure
  • Office 365 Ent E1
  • Office 365 Ent F1
  • Exchange Online Kiosk
  • Office 365 Ent E3
  • Office 365 Ent E5
  • Office Pro Plus for Office 365
  • Office 365 Business
  • Office 365 Business Essentials
  • Office 365 Business Premium
  • Standalone Service Plans
    • Exchange P1 & P2
    • SharePoint P1 & P2
    • Skype for Business P1 & P2

Looking for more cloud migration services?

Our Cloud Climb cloud adoption services make your transition easy, simple and productive – from start to finish.

Cloud Climb

Learn more about Cloud Climb

Interested in migration services from your existing email provider?

We can help migrate your email from:

  • On-premises Exchange
  • Hosted Exchange (GoDaddy, etc.)
  • Hosted Non-Exchange (Gmail, etc.)

*Any services shall be provided under a separate agreement with additional charges

Contact us today to jump in and get started with SHI Support Services for Microsoft CSP!

Want to learn more? View a recording of our recent webinar.