SHI Leadership Team
Executive Leadership

Thai Lee has been the CEO and President of SHI International Corp. since 1989. Under her leadership, SHI transformed from a $1 million reseller into a $7.5 billion global provider of information technology products and solutions with 25 offices around the world.

SHI's growth has been achieved completely organically. Dynamic, scalable, innovative solutions delivered with world-class customer support have made SHI the complete IT solution provider it is today.

According to Businessweek, SHI is one of the top ten privately held companies in the Information Technology field in the United States.

Education
  • Bachelor of Arts, Biology and Economics, Amherst College
  • MBA, Harvard Business School
In Addition:
  • Life Trustee, Amherst College
  • Former President, Amherst College Alumni Society
  • Harvard University, Dean of Advisory Board
  • Distinguished Alumni Award, Harvard Business School

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Koguan Leo started and founded SHI International Corp. in 1989. He is the Founder and Chairman of the Board. He graduated from New York Law School in 1985 with a Juris Doctor (JD) and Columbia University in 1982 with a Master of International Affairs (MIA). In his honor, KoGuan Law School of Shanghai Jiao Tong University is named after him. He is also a Global Trustee Emeriti of Asia Society.

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Al is responsible for SHI’s largest corporate and global customers in the United States, Europe and Asia-Pacific region. He also oversees SHI’s Public Sector division, which includes healthcare, academic and all federal, state and local government institutions, including a new telesales team solely focused on education and local government customers.

Since leaving Egghead Software to join SHI 25+ years ago, Al has built SHI’s Enterprise Organization to its current state of 800 sales people (300 field sellers and 500+ on the inside) who produced $5.5 billion in revenue in 2016. His organization’s consistent growth is due to its continued expansion of sales teams that provide solutions focused on customer needs. In 2016, Al merged SHI’s Technical Pre-Sales and Services organizations into the Enterprise Sales organization to foster additional synergy with SHI’s customers, partners and sales teams.

Al graduated with a Bachelor of Science from Ithaca College and MBA from Pace University.

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As Vice President/General Manager, Hal Jagger is responsible for the overall management of SHI Corporate, a sales organization tasked with extending SHI's partnership to small and mid-sized organizations of up to 5,000 desktops. He is also responsible for all SHI sales efforts in Canada.

Hal gained extensive experience on both sides of the partner channel prior to joining SHI in 2008. For two years he was the Sr. Director of Channel Sales for Business Objects where he managed its North American partnerships. For nine years prior, Hal had worked for Softchoice Corporation where he eventually ascended to the position of Vice President of Marketing.

Hal obtained his B.A. of Political Science from the University of California, Davis in 1994.

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As a Vice President of SHI, Celeste Lee's primary responsibility is to establish, maintain and strengthen SHI's partnerships with Fortune 500 customers in the high tech and defense industries. From SHI's Northern California office, Celeste oversees a highly skilled global team of Enterprise Account and Inside Sales Representatives who deliver SHI's software, hardware and IT professional services solutions to end-users of the largest corporations around the world.

Prior to joining SHI in 1992, Celeste was a Public Relations manager with the Korea Explosives Group, a Managing Director for Korea Business World, a manager of Mergers and Acquisitions at SCI and an Assistant Vice President at Bank of America. She received her Bachelor's degree from Ewha Women's University in Seoul, Korea and a Master's from Harvard University.

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As Vice President of new Business Development, Melissa Graham holds a leadership position in developing, fostering and strengthening SHI's partnerships with the most recognizable names in the telecom and pharmaceutical industries. Melissa oversees a highly skilled team of Enterprise Account Executives and Inside Sales Representatives who deliver software, hardware and IT professional services solutions and the highest level of comprehensive support to the largest corporations in the United States and around the world.

Melissa has led (and in some cases, invented) various jobs needed to cover every aspect of SHI sales and customer support solutions. She started in Insides Sales, and eventually opened SHI's first West Coast office south of San Francisco. As SHI's Strategic Accounts Manager, Melissa worked with SHI's sales and IT departments to develop the original and innovative solutions still used to support the most complex IT organizations in the country.

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Michael Haluska leads a team of HR professionals responsible for recruiting the industry’s top talent and supporting them by developing and maintaining competitive compensation and benefits packages. The policies and core values developed by SHI's HR department have helped ensure SHI’s reputation for world class support.

After graduating from St. John's University with a Bachelor of Science in business finance, Michael joined SHI in 1995 as an inside sales representative. In addition to his involvement with the Society of Human Resource Management and his role as a trustee of SHI's 401K plan, Michael is a practicing martial artist who holds a second-degree black belt, and an assistant instructor at Satori Academy.

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As Vice President of Operations, Steve Alt oversees the operation and maintenance of SHI's buildings and infrastructure. His responsibilities include real estate, facilities maintenance and operation of the SHI Integration Center, including warehousing, configuration and returns.

Steve joined SHI in 1994 as an inside sales representative and quickly became a manager. In response to the growing size and scope of SHI's sales organizations, Steve founded the SHI facilities department which today manages 33 SHI locations worldwide, including our HQ locations, corporate Austin call center and the Integration Center.

Before coming to SHI, Steve served honorably in the United States Army and graduated magna cum laude from Kean University with a bachelor's degrees in political science and public administration.

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As Vice President of Information Technology, Sam Mourad oversees SHI’s information technology functions – infrastructure, architecture, IT governance, business applications and IT services – with the never-ending goal of leveraging cutting-edge technology to help SHI increase productivity, foster new growth and opportunities and improve competitive positioning.

Sam joined SHI in 1994 as an application developer. Prior to joining SHI, Sam developed custom applications for security firms and multi-national peacekeeping organizations.

Sam graduated from City University of New York with a master’s degree in computer science and a Bachelor of Engineering in electrical engineering.

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As the Chief Technology Officer, Kevin Clements leads a team of over 40 professionals responsible for evaluating and deploying new technology throughout SHI. He oversees multiple strategic information systems, including the SHI.com family of B2B web sites, and SHI’s Business Intelligence and Microsoft CRM platforms. Kevin’s team also helps define, deliver and support SHI’s customer-facing cloud offerings from major cloud providers like AWS, Google Cloud and Microsoft Azure.

Kevin carries all 5 of Amazon’s current technical certifications for AWS and Google Cloud Architect certification and is driving the redesign of several major systems to migrate them to run in public cloud platforms in a cost effective way.

He is a graduate of the University of Delaware and the North Carolina School of Science and Mathematics and has over 30 years of software development experience and technical leadership.

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