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PRODUCTION SUPPORT/SUBSCRIPTION FOR VMWARE APP VOLUMES STANDARD 4.0 100 PACK (CC


$2,460.00
PRODUCTION SUPPORT/SUBSCRIPTION FOR VMWARE APP VOLUMES STANDARD 4.0 100 PACK (CC

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Quick Details
PRODUCTION SUPPORT/SUBSCRIPTION FOR VMWARE APP VOLUMES STANDARD 4.0 100 PACK (CC
  Additional Details
Price: $2,460.00
Mfr Part #: AVA-STDC-100-P-SSS-C
SHI Part #: 48620936
Category: Software
UNSPSC: 43230000
Manufacturer: Omnissa
Product Type: Shrinkwrap Software
Product Line: OMNISSA
General Information
CategorySoftware
DescriptionPRODUCTION SUPPORT/SUBSCRIPTION FOR VMWARE APP VOLUMES STANDARD 4.0 100 PACK (CC
ManufacturerOmnissa
MSRP$2,325.00
UNSPSC43230000
Main Specifications
ABC CodeB
Height0.00
Length0.00
One Source FlagYNN
Serialized FlagN
SKU Created Date240320
Width0.00
Details
Service & Support
  • Emergency phone consulting - 1 year / 6 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Phone consulting - 1 year / 6 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2
  • Phone consulting - 1 year / 6 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3
  • Phone consulting - 1 year / 6 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4
  • E-mail consulting - 1 year / 6 contacts
  • Web knowledge base access - 1 year
  • Web support - 1 year
  • New releases update - 1 year
  • Remote monitoring - 1 year
  • Technical support - 1 year - on-site - severity critical
General
Full Contract Period1 year
Response Time30 min
Service Availability24 hours a day / 7 days a week
Service IncludedEmergency phone consulting
TypeTechnical support
Software
Installation TypeLocally installed
License Qty100 CCU
Software TitleVMware App Volumes Standard
Version4.0