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PRODUCTION SUPPORT/SUBSCRIPTION FOR VMWARE APP VOLUMES ADVANCED 4.0 10 PACK (NAM


$813.00
PRODUCTION SUPPORT/SUBSCRIPTION FOR VMWARE APP VOLUMES ADVANCED 4.0 10 PACK (NAM

Mfr Part #:
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Quick Details
PRODUCTION SUPPORT/SUBSCRIPTION FOR VMWARE APP VOLUMES ADVANCED 4.0 10 PACK (NAM
  Additional Details
Price: $813.00
Mfr Part #: AVA-ADVN-10-3P-SSS-C
SHI Part #: 48620920
Category: Software
UNSPSC: 43230000
Manufacturer: Omnissa
Product Type: Shrinkwrap Software
Product Line: OMNISSA
General Information
CategorySoftware
DescriptionPRODUCTION SUPPORT/SUBSCRIPTION FOR VMWARE APP VOLUMES ADVANCED 4.0 10 PACK (NAM
ManufacturerOmnissa
MSRP$768.00
UNSPSC43230000
Main Specifications
ABC CodeB
Height0.00
Length0.00
One Source FlagYNN
Serialized FlagN
SKU Created Date240320
Width0.00
Details
Service & Support
  • Emergency phone consulting - 3 years / 18 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Phone consulting - 3 years / 18 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2
  • Phone consulting - 3 years / 18 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3
  • Phone consulting - 3 years / 18 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4
  • E-mail consulting - 3 years / 18 contacts
  • Web knowledge base access - 3 years
  • Web support - 3 years
  • New releases update - 3 years
  • Remote monitoring - 3 years
  • Technical support - 3 years - on-site - severity critical
General
Full Contract Period3 years
Response Time30 min
Service Availability24 hours a day / 7 days a week
Service IncludedEmergency phone consulting
TypeTechnical support
Software
Installation TypeLocally installed
License Qty10 named users
Software TitleVMware App Volumes Advanced
Version4.0