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Dell Upgrade from 1Y Next Business Day to 5Y ProSupport Plus 4H Mission Critical


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Dell Upgrade from 1Y Next Business Day to 5Y ProSupport Plus 4H Mission Critical

Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 24x7
Dell Upgrade from 1Y Next Business Day to 5Y ProSupport Plus 4H Mission Critical
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 24x7
  • response time: 4 h
  • DISTI
  Additional Details
Mfr Part #: 885-2150
SHI Part #: 48604800
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Dell
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionDell Upgrade from 1Y Next Business Day to 5Y ProSupport Plus 4H Mission Critical - Extended service agreement - parts and labor - 5 years - on-site - 24x7 - response time: 4 h - DISTI
ManufacturerDell
UNSPSC81111811
Main Specifications
Header / BrandDell
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday
General
Full Contract Period5 years
LocationOn-site
Pricing TypeDISTI
Response Time4 hours (for critical issues)
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor