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Electronic HP Care Pack Premium+ Onsite Solution Support with Telemetry, Defective Media Retention, Travel Coverage and Peripherals

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Quick Details
Extended service agreement parts and labor 5 years on-site 9x5

Electronic HP Care Pack Premium+ Onsite Solution Support with Telemetry, Defective Media Retention, Travel Coverage and Peripherals

Additional Details
Mfr Part #:	U84ZTE
SHI Part #:	48039431
Category:	Technical support or help desk services
UNSPSC:	81111811
Manufacturer:	HP, Inc.
Product Type:	Other

General Information
Category	Technical support or help desk services
Description	Electronic HP Care Pack Premium+ Onsite Solution Support with Telemetry, Defective Media Retention, Travel Coverage and Peripherals - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for EliteBook Ultra 14 G1q Notebook AI, G1i Notebook Next Gen AI
Manufacturer	HP, Inc.
UNSPSC	81111811
Main Specifications
Header / Brand	HP
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HP EliteBook Ultra 14 G1q Notebook AI, G1i Notebook Next Gen AI
Details
Service & Support	Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 5 years Product info support - web knowledge base access - 5 years New releases update - 5 years Defective media retention - 5 years Telemetry - 5 years
General
Full Contract Period	5 years
Location	On-site
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor

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