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Electronic HP Care Pack Premium+ Onsite Support with Telemetry and Travel Coverage

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Electronic HP Care Pack Premium+ Onsite Support with Telemetry and Travel Coverage
Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor (for mobile workstation)
  • 5 years
  • on-site
  • 9x5
Electronic HP Care Pack Premium+ Onsite Support with Telemetry and Travel Coverage
  • Extended service agreement
  • parts and labor (for mobile workstation)
  • 5 years
  • on-site
  • 9x5
  • response time: NBD
  • for ZBook Firefly 14 G11 A Mobile Workstation
  Additional Details
Mfr Part #: U86C0E
SHI Part #: 47947619
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Premium+ Onsite Support with Telemetry and Travel Coverage - Extended service agreement - parts and labor (for mobile workstation) - 5 years - on-site - 9x5 - response time: NBD - for ZBook Firefly 14 G11 A Mobile Workstation
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForHP ZBook Firefly 14 G11 A Mobile Workstation
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - remote diagnosis - 5 years
  • Product info support - web knowledge base access - 5 years
  • New releases update - 5 years
  • Telemetry - 5 years
General
Covered ConfigurationsMobile workstation
Full Contract Period5 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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