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Poly+ Partner - Extended service agreement


MSRP$344.95
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Poly+ Partner - Extended service agreement

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Quick Details
  • advance hardware replacement (for Focus Room Kit Incl P15 video bar GC8 touch controller Poly supplied)
  • 3 years
  • shipment
  • response time: NBD
Poly+ Partner - Extended service agreement
  • advance hardware replacement (for Focus Room Kit Incl P15 video bar GC8 touch controller Poly supplied)
  • 3 years
  • shipment
  • response time: NBD
  Additional Details
MSRP: $344.95
Mfr Part #: P87700362
SHI Part #: 46388990
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionPoly+ Partner - Extended service agreement - advance hardware replacement (for Focus Room Kit Incl P15 video bar GC8 touch controller Poly supplied) - 3 years - shipment - response time: NBD
ManufacturerHP, Inc.
MSRP$344.95
UNSPSC81111811
Main Specifications
Header / BrandPoly
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD
  • Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2
  • Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3
  • Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
General
Covered ConfigurationsFocus Room Kit Incl P15 video bar GC8 touch controller Poly supplied
Full Contract Period3 years
LocationShipment
Response TimeNext business day
Service IncludedAdvance hardware replacement