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HPE Pointnext Tech Care Critical Service Post Warranty


$964.00
 In Stock
HPE Pointnext Tech Care Critical Service Post Warranty

Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor (for hardware only)
  • 1 year
  • on-site
  • 24x7
HPE Pointnext Tech Care Critical Service Post Warranty
  • Extended service agreement
  • parts and labor (for hardware only)
  • 1 year
  • on-site
  • 24x7
  • repair time: 6 hours
  • for P/N: P55533-371, P55534-001, P55535-001, P55535-371, P55536-001, P55536-371, P55537-371
  Additional Details
Price: $964.00
Mfr Part #: H40HMPE
SHI Part #: 46292775
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionHPE Pointnext Tech Care Critical Service Post Warranty - Extended service agreement - parts and labor (for hardware only) - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: P55533-371, P55534-001, P55535-001, P55535-371, P55536-001, P55536-371, P55537-371
ManufacturerHewlett Packard Enterprise
MSRP$963.00
UNSPSC81111811
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: P51516-B21, P51517-B21, P51518-B21, P55533-371, P55534-001, P55535-001, P55535-371, P55536-001, P55536-371, P55537-001, P55537-371, P55637-421, P55638-421, P55639-421, P55640-421, P55641-421
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
  • Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Product info support - knowledge base access - 1 year
  • Technical support - remote diagnosis - 1 year
  • Technical support - visual remote guidance - 1 year
  • New releases update - 1 year
  • Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
  • Extended service agreement - parts and labor - 1 year - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
  • Product info support - web support - 1 year
  • Technical support - outage management - 1 year
General
Covered ConfigurationsHardware only
Full Contract Period1 year
LocationOn-site
Repair Time6 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor