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Electronic HP Care Pack Basic Shared Service Plan Hardware Support with Defective Media Retention

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Electronic HP Care Pack Basic Shared Service Plan Hardware Support with Defective Media Retention
Mfr Part #:
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Quick Details
  • Extended service agreement
  • replacement
  • 2 years
  • shipment
  • 9x5
Electronic HP Care Pack Basic Shared Service Plan Hardware Support with Defective Media Retention
  • Extended service agreement
  • replacement
  • 2 years
  • shipment
  • 9x5
  • response time: NBD
  Additional Details
Mfr Part #: U57F4E
SHI Part #: 45525358
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: HP, Inc.
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Basic Shared Service Plan Hardware Support with Defective Media Retention - Extended service agreement - replacement - 2 years - shipment - 9x5 - response time: NBD
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - replacement - 2 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - phone consulting - 2 years - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 2 years
  • Technical support - web support - 2 years
  • Defective media retention - 2 years
General
Full Contract Period2 years
LocationShipment
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedReplacement
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