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Dell Upgrade from 3Y Next Business Day to 3Y ProSupport Plus


MSRP$2,073.57
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Dell Upgrade from 3Y Next Business Day to 3Y ProSupport Plus

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Quick Details
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 10x5
Dell Upgrade from 3Y Next Business Day to 3Y ProSupport Plus
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 10x5
  • response time: NBD
  Additional Details
MSRP: $2,073.57
Mfr Part #: 865-6470
SHI Part #: 45448612
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Dell
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionDell Upgrade from 3Y Next Business Day to 3Y ProSupport Plus - Extended service agreement - parts and labor - 3 years - on-site - 10x5 - response time: NBD
ManufacturerDell
MSRP$2,073.57
UNSPSC81111811
Main Specifications
Header / BrandDell
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday
  • Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
General
Full Contract Period3 years
LocationOn-site
Response TimeNext business day
Service Availability10 hours a day / 5 days a week
Service IncludedParts and labor