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HPE Pointnext Tech Care Critical Service with Defective Media Retention


$4,230.00
 In Stock
HPE Pointnext Tech Care Critical Service with Defective Media Retention

Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 24x7
HPE Pointnext Tech Care Critical Service with Defective Media Retention
  • Extended service agreement
  • parts and labor
  • 3 years
  • on-site
  • 24x7
  • repair time: 6 hours
  • for P/N: P59869-B21, P59869-B21#ABA, P59869-B21#B19
  Additional Details
Price: $4,230.00
Mfr Part #: H36SQE
SHI Part #: 45387365
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionHPE Pointnext Tech Care Critical Service with Defective Media Retention - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: P59869-B21, P59869-B21#ABA, P59869-B21#B19
ManufacturerHewlett Packard Enterprise
MSRP$4,227.00
UNSPSC81111811
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: P59869-B21, P59869-B21#ABA, P59869-B21#B19
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday
  • Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - remote diagnosis - 3 years
  • New releases update - 3 years
  • Product info support - web knowledge base access - 3 years
  • Technical support - remote monitoring - 3 years
  • Defective media retention - 3 years
General
Full Contract Period3 years
LocationOn-site
Repair Time6 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor