SCALAR I3 25-SLOT UPGRADE SUPPLAN GOLD 24X7 4HR CRU ANNUAL ZONE | www.shi.com

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SCALAR I3 25-SLOT UPGRADE SUPPLAN GOLD 24X7 4HR CRU ANNUAL ZONE


MSRP$520.00
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SCALAR I3 25-SLOT UPGRADE SUPPLAN GOLD 24X7 4HR CRU ANNUAL ZONE

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Quick Details
SCALAR I3 25-SLOT UPGRADE SUPPLAN GOLD 24X7 4HR CRU ANNUAL ZONE
  Additional Details
MSRP: $520.00
Mfr Part #: SSC33-RLSE-CG12
SHI Part #: 45264285
Category: Storage accessories for office machines
UNSPSC: 44102902
Manufacturer: Pivot3
Product Type: Software Licenses
General Information
CategoryStorage accessories for office machines
DescriptionSCALAR I3 25-SLOT UPGRADE SUPPLAN GOLD 24X7 4HR CRU ANNUAL ZONE
ManufacturerPivot3
MSRP$520.00
UNSPSC44102902
Main Specifications
C.P.U.LIB-CP
Dimensions & Weight / Weight000.00
Height000.00
Length000.00
UPC
Width000.00
Compatibility Information
Designed ForP/N: LSC33-ALSE-001A
Details
Service & Support
  • Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
  • New releases update - 1 year
  • Technical support - remote monitoring - 1 year
  • Extended service agreement - loaner - 1 year
  • Technical support - training - 1 year
  • Installation - 1 year - on-site - availability: 24 hours a day / Monday-Friday - Customer Replaceable Units
  • Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - for critical problems
  • Extended service agreement - parts and labor - 1 year - on-site - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - for major problems
  • Extended service agreement - parts and labor - 1 year - on-site - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - for minor problems
  • Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - for critical problems
  • Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity common
General
Covered Configurations25-Slot Upgrade
Full Contract Period1 year
LocationOn-site
Pricing TypeMust be purchased within 60 days of the product purchase
Response Time4 hours (target time)
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor