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5YR FORTIAP-U432F FC ELITE SUP

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5YR FORTIAP-U432F FC ELITE SUP

General Information
Category	System administrators
Description	5YR FORTIAP-U432F FC ELITE SUP
Manufacturer	Fortinet
UNSPSC	81111800
Main Specifications
Height	0.00
Length	0.00
Width	0.00
Compatibility Information
Designed For	P/N: FAP-U432F-A, FAP-U432F-B, FAP-U432F-D, FAP-U432F-E, FAP-U432F-I, FAP-U432F-N, FAP-U432F-S, FAP-U432F-T, FAP-U432F-V, FAP-U432F-Y
Details
Service & Support	Extended service agreement - advance hardware replacement - 5 years - shipment - response time: NBD Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - critical issue Technical support - phone consulting - 5 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - non-critical issue Technical support - web support - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - critical issue Technical support - web support - 5 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - non-critical issue Product info support - web knowledge base access - 5 years New releases update - 5 years
General
Full Contract Period	5 years
Location	Shipment
Response Time	Next business day
Service Included	Advance hardware replacement

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