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3YR 24X7 FORTISIEM-2000G FCCONTRACT


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3YR 24X7 FORTISIEM-2000G FCCONTRACT

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Quick Details
3YR 24X7 FORTISIEM-2000G FCCONTRACT
  Additional Details
Mfr Part #: FC10-FSM2G-247-02-36
SHI Part #: 44389567
Category: System administrators
UNSPSC: 81111800
Manufacturer: Fortinet
Product Type: Other
General Information
CategorySystem administrators
Description3YR 24X7 FORTISIEM-2000G FCCONTRACT
ManufacturerFortinet
UNSPSC81111800
Main Specifications
Height0.00
Length0.00
Width0.00
Compatibility Information
Designed ForP/N: FSM-2000G
Details
Service & Support
  • Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD
  • Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - critical issue
  • Technical support - phone consulting - 3 years - response time: NBD - availability: 24 hours a day / Monday-Sunday - non-critical issue
  • Technical support - web support - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - critical issue
  • Technical support - web support - 3 years - response time: NBD - availability: 24 hours a day / Monday-Sunday - non-critical issue
  • Product info support - web knowledge base access - 3 years
  • New releases update - 3 years
General
Full Contract Period3 years
LocationShipment
Response TimeNext business day
Service IncludedAdvance hardware replacement