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1YR 24X7 FORTIFONE-580 FCCONTRACT


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1YR 24X7 FORTIFONE-580 FCCONTRACT

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Quick Details
1YR 24X7 FORTIFONE-580 FCCONTRACT
  Additional Details
Mfr Part #: FC10-FF580-247-02-12
SHI Part #: 44389560
Category: System administrators
UNSPSC: 81111800
Manufacturer: Fortinet
Product Type: Other
General Information
CategorySystem administrators
Description1YR 24X7 FORTIFONE-580 FCCONTRACT
ManufacturerFortinet
UNSPSC81111800
Main Specifications
Height0.00
Length0.00
Width0.00
Compatibility Information
Designed ForP/N: FON-580
Details
Service & Support
  • Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD
  • Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - critical issue
  • Technical support - phone consulting - 1 year - response time: NBD - availability: 24 hours a day / Monday-Sunday - non-critical issue
  • Technical support - web support - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - critical issue
  • Technical support - web support - 1 year - response time: NBD - availability: 24 hours a day / Monday-Sunday - non-critical issue
  • Product info support - web knowledge base access - 1 year
  • New releases update - 1 year
General
Full Contract Period1 year
LocationShipment
Response TimeNext business day
Service IncludedAdvance hardware replacement