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1YR 24X7 FORTIFONE-580 FCCONTRACT

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1YR 24X7 FORTIFONE-580 FCCONTRACT

General Information
Category	System administrators
Description	1YR 24X7 FORTIFONE-580 FCCONTRACT
Manufacturer	Fortinet
UNSPSC	81111800
Main Specifications
Height	0.00
Length	0.00
Width	0.00
Compatibility Information
Designed For	P/N: FON-580
Details
Service & Support	Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - critical issue Technical support - phone consulting - 1 year - response time: NBD - availability: 24 hours a day / Monday-Sunday - non-critical issue Technical support - web support - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - critical issue Technical support - web support - 1 year - response time: NBD - availability: 24 hours a day / Monday-Sunday - non-critical issue Product info support - web knowledge base access - 1 year New releases update - 1 year
General
Full Contract Period	1 year
Location	Shipment
Response Time	Next business day
Service Included	Advance hardware replacement

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