Quantity must be less than 1,000,000. If you’d like to place a larger order, please reach out to your sales team.

This product has been successfully added to "My Favorites".

This product could not be added to "My Favorites" or is already in "My Favorites".

HPE Pointnext Tech Care Critical Service


MSRP$2,168.00
Login for Price
 In Stock
HPE Pointnext Tech Care Critical Service - extended service agreement - 5 years - on-site

Mfr Part #:
Copied To Clipboard
 Click To Copy
SHI Part #:
Copied To Clipboard
 Click To Copy
Quick Details
  • Extended service agreement
  • parts and labor (for 4-port 32Gb Fibre Channel Host Bus adapter)
  • 5 years
  • on-site
  • 24x7
HPE Pointnext Tech Care Critical Service
  • Extended service agreement
  • parts and labor (for 4-port 32Gb Fibre Channel Host Bus adapter)
  • 5 years
  • on-site
  • 24x7
  • repair time: 6 hours
  • for P/N: R3B28A
  Additional Details
MSRP: $2,168.00
Mfr Part #: HU4A3A5#ZU8
SHI Part #: 44188262
Category: Computer hardware maintenance or support
UNSPSC: 81112300
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryComputer hardware maintenance or support
DescriptionHPE Pointnext Tech Care Critical Service - Extended service agreement - parts and labor (for 4-port 32Gb Fibre Channel Host Bus adapter) - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: R3B28A
ManufacturerHewlett Packard Enterprise
MSRP$2,168.00
UNSPSC81112300
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: R3B28A
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
  • Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Product info support - knowledge base access - 5 years
  • Technical support - remote diagnosis - 5 years
  • Technical support - visual remote guidance - 5 years
  • New releases update - 5 years
  • Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
  • Extended service agreement - parts and labor - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
  • Product info support - web support - 5 years
  • Technical support - outage management - 5 years
General
Covered Configurations4-port 32Gb Fibre Channel Host Bus adapter
Full Contract Period5 years
LocationOn-site
Repair Time6 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor