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HPE Pointnext Tech Care Critical Service Post Warranty


MSRP$3,109.00
$2,701.00
 In Stock
HPE Pointnext Tech Care Critical Service Post Warranty

Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
HPE Pointnext Tech Care Critical Service Post Warranty
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • 24x7
  • repair time: 6 hours
  • for P/N: 871929R-B21, 871930-B22, 871930R-B21, 871931-B22, 871931R-B21, Q8T43A, Q8T44A
  Additional Details
Price: $2,701.00
MSRP: $3,109.00
Mfr Part #: H36M7PE
SHI Part #: 43196655
Category: Computer hardware maintenance or support
UNSPSC: 81112300
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryComputer hardware maintenance or support
DescriptionHPE Pointnext Tech Care Critical Service Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 871929R-B21, 871930-B22, 871930R-B21, 871931-B22, 871931R-B21, Q8T43A, Q8T44A
ManufacturerHewlett Packard Enterprise
MSRP$3,109.00
UNSPSC81112300
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: 871929-B21, 871929-B22, 871929R-B21, 871930-B21, 871930-B22, 871930R-B21, 871931-B21, 871931-B22, 871931R-B21, 871932-B21, 871933-B21, 871934-B21, Q8T43A, Q8T44A
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
  • Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Product info support - knowledge base access - 1 year
  • Technical support - remote diagnosis - 1 year
  • Technical support - visual remote guidance - 1 year
  • New releases update - 1 year
  • Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
  • Extended service agreement - parts and labor - 1 year - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
  • Product info support - web support - 1 year
  • Technical support - outage management - 1 year
General
Full Contract Period1 year
LocationOn-site
Repair Time6 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor