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HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty


MSRP$901.00
$783.00
 In Stock
HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty

Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor (for expansion module)
  • 1 year
  • on-site
  • 24x7
HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty
  • Extended service agreement
  • parts and labor (for expansion module)
  • 1 year
  • on-site
  • 24x7
  • response time: 4 h
  • for P/N: 872627R-B21, 873945R-B21, P14255-B21, P14255R-B21, P14256-B21, P14257-B21, P14258-B21
  Additional Details
Price: $783.00
MSRP: $901.00
Mfr Part #: H36D2PE
SHI Part #: 43196610
Category: Computer hardware maintenance or support
UNSPSC: 81112300
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryComputer hardware maintenance or support
DescriptionHPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labor (for expansion module) - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 872627R-B21, 873945R-B21, P14255-B21, P14255R-B21, P14256-B21, P14257-B21, P14258-B21
ManufacturerHewlett Packard Enterprise
MSRP$901.00
UNSPSC81112300
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: 826041-B21, 826041R-B21, 826090-B21, 872627-B21, 872627R-B21, 872628-B21, 872628R-B21, 873945R-B21, P14255-B21, P14255R-B21, P14256-B21, P14257-B21, P14258-B21
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Product info support - knowledge base access - 1 year
  • Technical support - remote diagnosis - 1 year
  • Technical support - visual remote guidance - 1 year
  • New releases update - 1 year
  • Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
  • Extended service agreement - parts and labor - 1 year - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday
  • Product info support - web support - 1 year
  • Comprehensive defective material retention - 1 year
General
Covered ConfigurationsExpansion module
Full Contract Period1 year
LocationOn-site
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor