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HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention


MSRP$8,219.00
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HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention - extended service...

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Quick Details
  • Extended service agreement
  • parts and labor (for server with OneView)
  • 4 years
  • on-site
  • 24x7
HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention
  • Extended service agreement
  • parts and labor (for server with OneView)
  • 4 years
  • on-site
  • 24x7
  • response time: 4 h
  • for P/N: 840371-291, 840371-B21, 880173-291, 880173-B21
  Additional Details
MSRP: $8,219.00
Mfr Part #: HU4A8A4#Y0V
SHI Part #: 42737628
Category: X86 server maintenance
UNSPSC: 81112305
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryX86 server maintenance
DescriptionHPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labor (for server with OneView) - 4 years - on-site - 24x7 - response time: 4 h - for P/N: 840371-291, 840371-B21, 880173-291, 880173-B21
ManufacturerHewlett Packard Enterprise
MSRP$8,219.00
UNSPSC81112305
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: 840371-291, 840371-B21, 880173-291, 880173-B21
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 4 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Product info support - knowledge base access - 4 years
  • Technical support - remote diagnosis - 4 years
  • Technical support - visual remote guidance - 4 years
  • New releases update - 4 years
  • Technical support - phone consulting - 4 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
  • Extended service agreement - parts and labor - 4 years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday
  • Product info support - web support - 4 years
  • Comprehensive defective material retention - 4 years
General
Covered ConfigurationsServer with OneView
Full Contract Period4 years
LocationOn-site
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor