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HPE Tech Care Basic Service with Comprehensive Defective Material Retention

$4,290.00
 In Stock
HPE Tech Care Basic Service with Comprehensive Defective Material Retention
Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 9x5
HPE Tech Care Basic Service with Comprehensive Defective Material Retention
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 9x5
  • response time: NBD
  • for P/N: P38664-B21#B19, P38664R-B21, P38665-B21#ABA, P38665R-B21, P38666-B21#B19, R8S36A
  Additional Details
Price: $4,290.00
Mfr Part #: HY5M1E
SHI Part #: 42455377
Category: X86 server maintenance
UNSPSC: 81112305
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryX86 server maintenance
DescriptionHPE Tech Care Basic Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for P/N: P38664-B21#B19, P38664R-B21, P38665-B21#ABA, P38665R-B21, P38666-B21#B19, R8S36A
ManufacturerHewlett Packard Enterprise
MSRP$4,209.00
UNSPSC81112305
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: P38664-B21, P38664-B21#B19, P38664R-B21, P38665-B21, P38665-B21#ABA, P38665-B21#B19, P38665R-B21, P38666-B21, P38666-B21#B19, P39265-291, P39265-B21, P39266-291, P39266-B21, P39267-291, P39267-B21, P43245-B21, P43246-B21, P43247-B21, R8S36A
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Product info support - knowledge base access - 5 years
  • Technical support - remote diagnosis - 5 years
  • Technical support - visual remote guidance - 5 years
  • New releases update - 5 years
  • Extended service agreement - parts and labor - 5 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Product info support - web support - 5 years
  • Extended service agreement - parts and labor - 5 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Comprehensive defective material retention - 5 years
General
Full Contract Period5 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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