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HPE Pointnext Tech Care Critical Service with Defective Media Retention

$8,394.00
 In Stock
HPE Pointnext Tech Care Critical Service with Defective Media Retention
Mfr Part #:
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Quick Details
  • Extended service agreement
  • parts and labor
  • 4 years
  • on-site
  • 24x7
HPE Pointnext Tech Care Critical Service with Defective Media Retention
  • Extended service agreement
  • parts and labor
  • 4 years
  • on-site
  • 24x7
  • repair time: 6 hours
  • for P/N: P38664-B21#B19, P38664R-B21, P38665-B21#ABA, P38665R-B21, P38666-B21#B19, R8S36A
  Additional Details
Price: $8,394.00
Mfr Part #: HY5L7E
SHI Part #: 42455373
Category: X86 server maintenance
UNSPSC: 81112305
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryX86 server maintenance
DescriptionHPE Pointnext Tech Care Critical Service with Defective Media Retention - Extended service agreement - parts and labor - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: P38664-B21#B19, P38664R-B21, P38665-B21#ABA, P38665R-B21, P38666-B21#B19, R8S36A
ManufacturerHewlett Packard Enterprise
MSRP$8,235.00
UNSPSC81112305
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: P38664-B21, P38664-B21#B19, P38664R-B21, P38665-B21, P38665-B21#ABA, P38665-B21#B19, P38665R-B21, P38666-B21, P38666-B21#B19, P39265-291, P39265-B21, P39266-291, P39266-B21, P39267-291, P39267-B21, P43245-B21, P43246-B21, P43247-B21, R8S36A
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday
  • Extended service agreement - parts and labor - 4 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 4 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - remote diagnosis - 4 years
  • New releases update - 4 years
  • Product info support - web knowledge base access - 4 years
  • Technical support - remote monitoring - 4 years
  • Defective media retention - 4 years
General
Full Contract Period4 years
LocationOn-site
Repair Time6 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
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