Quantity must be less than 1,000,000. If you’d like to place a larger order, please reach out to your sales team.

This product has been successfully added to "My Favorites".

This product could not be added to "My Favorites" or is already in "My Favorites".

Add to My Favorites

HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention


MSRP$14,224.00
$13,233.00
 In Stock
HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention

Mfr Part #:
Copied To Clipboard
 Click To Copy
SHI Part #:
Copied To Clipboard
 Click To Copy
Quick Details
  • Extended service agreement
  • parts and labor (for server with OneView)
  • 4 years
  • on-site
  • 24x7
HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention
  • Extended service agreement
  • parts and labor (for server with OneView)
  • 4 years
  • on-site
  • 24x7
  • repair time: 6 hours
  • for P/N: 840371-291, 880173-291, 880173R-B21, P02875-291, P02875-AA1, P02875-B21, P02875R-B21
  Additional Details
Price: $13,233.00
MSRP: $14,224.00
Mfr Part #: HV5Z1E
SHI Part #: 42454721
Category: X86 server maintenance
UNSPSC: 81112305
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryX86 server maintenance
DescriptionHPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labor (for server with OneView) - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 840371-291, 880173-291, 880173R-B21, P02875-291, P02875-AA1, P02875-B21, P02875R-B21
ManufacturerHewlett Packard Enterprise
MSRP$14,224.00
UNSPSC81112305
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: 840371-291, 840371-B21, 840371R-B21, 880173-291, 880173-B21, 880173R-B21, P02875-291, P02875-AA1, P02875-B21, P02875R-B21
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
  • Technical support - phone consulting - 4 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Product info support - knowledge base access - 4 years
  • Technical support - remote diagnosis - 4 years
  • Technical support - visual remote guidance - 4 years
  • New releases update - 4 years
  • Technical support - phone consulting - 4 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
  • Extended service agreement - parts and labor - 4 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
  • Product info support - web support - 4 years
  • Technical support - outage management - 4 years
  • Comprehensive defective material retention - 4 years
General
Covered ConfigurationsServer with OneView
Full Contract Period4 years
LocationOn-site
Repair Time6 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor