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Ruckus End User WatchDog Premium Support


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Ruckus End User WatchDog Premium Support - extended service agreement (renewal) - 5 years - shipment

Mfr Part #:
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SHI Part #:
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Quick Details
  • Extended service agreement (renewal)
  • advance hardware replacement
  • 5 years
  • shipment
  • response time: NBD
Ruckus End User WatchDog Premium Support
  • Extended service agreement (renewal)
  • advance hardware replacement
  • 5 years
  • shipment
  • response time: NBD
  • for Ruckus R750; ZoneFlex R750
  Additional Details
Mfr Part #: 826-R750-5000
SHI Part #: 41783550
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: CommScope
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionRuckus End User WatchDog Premium Support - Extended service agreement (renewal) - advance hardware replacement - 5 years - shipment - response time: NBD - for Ruckus R750; ZoneFlex R750
ManufacturerCommScope
UNSPSC81111811
Main Specifications
Header / BrandRuckus
Packaged Quantity1
Service & Support / TypeExtended service agreement (renewal)
Compatibility Information
Designed ForRuckus R750 ¦ Ruckus ZoneFlex R750
Details
Service & SupportExtended service agreement - advance hardware replacement - 5 years - shipment - response time: NBD ¦ Technical support - phone consulting - 5 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity high ¦ Technical support - phone consulting - 5 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Technical support - phone consulting - 5 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity low ¦ Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years
General
Full Contract Period5 years
LocationShipment
Response TimeNext business day
Return ShipmentAt manufacturer expense
Service IncludedAdvance hardware replacement