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HPE Nimble Storage Foundation Care 4H Onsite Controller Refresh Support with Defective Media Retention
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HPE Nimble Storage Foundation Care 4H Onsite Controller Refresh Support with Defective Media Retention
- Extended service agreement
- advance parts replacement (for 2x10GBASE-T 4 ports adapter)
- 3 years
- on-site
- 24x7
- response time: 4 h
- for P/N: Q8C20B, Q8C69B
| Additional Details | |
|---|---|
| Mfr Part #: | HU2L1A3#ZFX |
| SHI Part #: | 41700637 |
| Category: | Computer hardware maintenance or support |
| UNSPSC: | 81112300 |
| Manufacturer: | Hewlett Packard Enterprise |
| Product Type: | Other |
| General Information | |
|---|---|
| Category | Computer hardware maintenance or support |
| Description | HPE Nimble Storage Foundation Care 4H Onsite Controller Refresh Support with Defective Media Retention - Extended service agreement - advance parts replacement (for 2x10GBASE-T 4 ports adapter) - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q8C20B, Q8C69B |
| Manufacturer | Hewlett Packard Enterprise |
| UNSPSC | 81112300 |
| Main Specifications | |
| Header / Brand | HPE |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Compatibility Information | |
| Designed For | P/N: Q8C20B, Q8C69B |
| Details | |
| Service & Support | Extended service agreement - advance parts replacement - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 3 years - response time: NBD - availability: 24 hours a day / Monday-Friday - severity level 4 ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 3 years ¦ New releases update - 3 years |
| General | |
| Covered Configurations | 2x10GBASE-T 4 ports adapter |
| Full Contract Period | 3 years |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Advance parts replacement |