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HPE Nimble Storage Foundation Care NBD Onsite Exchange Support with Defective Media Retention


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HPE Nimble Storage Foundation Care NBD Onsite Exchange Support with Defective Media Retention - extended service...

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Quick Details
  • Extended service agreement
  • parts and labor (for 2x10GBASE-T 4 ports adapter)
  • 1 year
  • on-site
  • 8x5
HPE Nimble Storage Foundation Care NBD Onsite Exchange Support with Defective Media Retention
  • Extended service agreement
  • parts and labor (for 2x10GBASE-T 4 ports adapter)
  • 1 year
  • on-site
  • 8x5
  • response time: NBD
  • for P/N: Q8C20B, Q8C69B
  Additional Details
Mfr Part #: HT6Z5A1#ZFX
SHI Part #: 41690064
Category: Computer hardware maintenance or support
UNSPSC: 81112300
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryComputer hardware maintenance or support
DescriptionHPE Nimble Storage Foundation Care NBD Onsite Exchange Support with Defective Media Retention - Extended service agreement - parts and labor (for 2x10GBASE-T 4 ports adapter) - 1 year - on-site - 8x5 - response time: NBD - for P/N: Q8C20B, Q8C69B
ManufacturerHewlett Packard Enterprise
UNSPSC81112300
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: Q8C20B, Q8C69B
Details
Service & SupportExtended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: NBD - availability: 24 hours a day / Monday-Friday - severity level 4 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year ¦ New releases update - 1 year ¦ Defective media retention - 1 year
General
Covered Configurations2x10GBASE-T 4 ports adapter
Full Contract Period1 year
LocationOn-site
Response TimeNext business day
Service Availability8 hours a day / 5 days a week
Service IncludedParts and labor