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Ruckus End User WatchDog Premium Support


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Ruckus End User WatchDog Premium Support - extended service agreement - 3 years - shipment

Mfr Part #:
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SHI Part #:
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Quick Details
  • Extended service agreement
  • advance hardware replacement
  • 3 years
  • shipment
  • response time: NBD
Ruckus End User WatchDog Premium Support
  • Extended service agreement
  • advance hardware replacement
  • 3 years
  • shipment
  • response time: NBD
  • only for access points not connected to a controller
  • for ZoneFlex T310c
  Additional Details
Mfr Part #: 806-T31C-3000
SHI Part #: 40859719
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: CommScope
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionRuckus End User WatchDog Premium Support - Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD - only for access points not connected to a controller - for ZoneFlex T310c
ManufacturerCommScope
UNSPSC81111811
Main Specifications
Header / BrandRuckus;Ruckus Wireless;
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForRuckus ZoneFlex T310c
Details
Service & SupportExtended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity high ¦ Technical support - phone consulting - 3 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Technical support - phone consulting - 3 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity low ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years
General
Full Contract Period3 years
LocationShipment
Pricing TypeOnly for access points not connected to a controller
Response TimeNext business day
Return ShipmentAt manufacturer expense
Service IncludedAdvance hardware replacement