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HPE Nimble Storage Foundation Care 4H Onsite Controller Refresh Support


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HPE Nimble Storage Foundation Care 4H Onsite Controller Refresh Support - extended service agreement - 5 years - on-site

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Quick Details
  • Extended service agreement
  • parts and labor (for 2.88TB cache storage array)
  • 5 years
  • on-site
  • 24x7
HPE Nimble Storage Foundation Care 4H Onsite Controller Refresh Support
  • Extended service agreement
  • parts and labor (for 2.88TB cache storage array)
  • 5 years
  • on-site
  • 24x7
  • response time: 4 h
  • for P/N: Q8C25B, Q8C48B, Q8C99B, Q8H49A, Q8H50A
  Additional Details
Mfr Part #: HT7J0A5#ZF9
SHI Part #: 40521697
Category: Computer hardware maintenance or support
UNSPSC: 81112300
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryComputer hardware maintenance or support
DescriptionHPE Nimble Storage Foundation Care 4H Onsite Controller Refresh Support - Extended service agreement - parts and labor (for 2.88TB cache storage array) - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q8C25B, Q8C48B, Q8C99B, Q8H49A, Q8H50A
ManufacturerHewlett Packard Enterprise
UNSPSC81112300
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: Q8C25B, Q8C48B, Q8C99B, Q8H49A, Q8H50A
Details
Service & SupportExtended service agreement - parts and labor - 5 years - on-site - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 5 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 5 years - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 5 years - response time: NBD - availability: 24 hours a day / Monday-Friday - severity level 4 ¦ Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 5 years ¦ New releases update - 5 years
General
Covered Configurations2.88TB cache storage array
Full Contract Period5 years
LocationOn-site
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor