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HPE Nimble Storage Foundation Care 4H Parts Exchange Controller Refresh Support with Defective Media Retention


MSRP$4,517.00
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HPE Nimble Storage Foundation Care 4H Parts Exchange Controller Refresh Support with Defective Media Retention...

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Quick Details
  • Extended service agreement
  • advance parts replacement (for 2.88TB cache storage array)
  • 5 years
  • shipment
  • 24x7
HPE Nimble Storage Foundation Care 4H Parts Exchange Controller Refresh Support with Defective Media Retention
  • Extended service agreement
  • advance parts replacement (for 2.88TB cache storage array)
  • 5 years
  • shipment
  • 24x7
  • response time: 4 h
  • Level 2
  • for P/N: Q8C25B, Q8C48B, Q8C99B, Q8H49A, Q8H50A
  Additional Details
MSRP: $4,517.00
Mfr Part #: HT7H9A5#ZF9
SHI Part #: 40110929
Category: Computer hardware maintenance or support
UNSPSC: 81112300
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryComputer hardware maintenance or support
DescriptionHPE Nimble Storage Foundation Care 4H Parts Exchange Controller Refresh Support with Defective Media Retention - Extended service agreement - advance parts replacement (for 2.88TB cache storage array) - 5 years - shipment - 24x7 - response time: 4 h - Level 2 - for P/N: Q8C25B, Q8C48B, Q8C99B, Q8H49A, Q8H50A
ManufacturerHewlett Packard Enterprise
MSRP$4,517.00
UNSPSC81112300
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: Q8C25B, Q8C48B, Q8C99B, Q8H49A, Q8H50A
Details
Service & SupportExtended service agreement - advance parts replacement - 5 years - shipment - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 5 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 5 years - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 5 years - response time: NBD - availability: 24 hours a day / Monday-Friday - severity level 4 ¦ Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 5 years ¦ New releases update - 5 years ¦ Defective media retention - 5 years
General
Covered Configurations2.88TB cache storage array
Full Contract Period5 years
LocationShipment
Pricing TypeLevel 2
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedAdvance parts replacement