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Exinda Premium Maintenance


MSRP$2,964.00
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In Stock
Exinda Premium Maintenance - extended service agreement - 2 years - on-site

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Quick Details
  • Extended service agreement
  • parts and labor
  • 2 years
  • on-site
  • response time: NBD
Exinda Premium Maintenance
  • Extended service agreement
  • parts and labor
  • 2 years
  • on-site
  • response time: NBD
  • for P/N: EXN-FIB10-2P-SL
  Additional Details
MSRP: $2,964.00
Mfr Part #: EXNPSUPFIB102PSL2Y
SHI Part #: 38253237
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: GFI Software
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionExinda Premium Maintenance - Extended service agreement - parts and labor - 2 years - on-site - response time: NBD - for P/N: EXN-FIB10-2P-SL
ManufacturerGFI Software
MSRP$2,964.00
UNSPSC81111811
Main Specifications
Header / BrandExinda
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: EXN-FIB10-2P-SL
Details
Service & SupportExtended service agreement - parts and labor - 2 years - on-site - response time: NBD ¦ Technical support - phone consulting - 2 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 2 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity high ¦ Technical support - phone consulting - 2 years - response time: 4 h - availability: 24 hours a day / Monday-Friday - severity medium ¦ Technical support - phone consulting - 2 years - response time: 8 h - availability: 24 hours a day / Monday-Friday - severity low ¦ Technical support - e-mail consulting - 2 years - availability: 24 hours a day / Monday-Friday ¦ Technical support - web support - 2 years - availability: 24 hours a day / Monday-Friday ¦ Training - 2 years - 2 seats ¦ New releases update - 2 years
General
Full Contract Period2 years
LocationOn-site
Response TimeNext business day
Service IncludedParts and labor