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Exinda Premium Maintenance


MSRP$400.00
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Exinda - extended service agreement - 1 year - on-site

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Quick Details
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • response time: NBD
Exinda Premium Maintenance
  • Extended service agreement
  • parts and labor
  • 1 year
  • on-site
  • response time: NBD
  • for P/N: EXNOA-SH-50MB
  Additional Details
MSRP: $400.00
Mfr Part #: EXPSA-SH-50MB-1Y
SHI Part #: 38222733
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: GFI Software
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionExinda Premium Maintenance - Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - for P/N: EXNOA-SH-50MB
ManufacturerGFI Software
MSRP$400.00
UNSPSC81111811
Main Specifications
Header / BrandExinda
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: EXNOA-SH-50MB
Details
Service & SupportExtended service agreement - parts and labor - 1 year - on-site - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity high ¦ Technical support - phone consulting - 1 year - response time: 4 h - availability: 24 hours a day / Monday-Friday - severity medium ¦ Technical support - phone consulting - 1 year - response time: 8 h - availability: 24 hours a day / Monday-Friday - severity low ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Friday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Friday ¦ Training - 1 year - 2 seats ¦ New releases update - 1 year
General
Full Contract Period1 year
LocationOn-site
Response TimeNext business day
Service IncludedParts and labor