Add to Company Favorites
Add to My Favorites

ScaleCare Support - Extended service agreement (extension)


MSRP$3,885.00
Login for Price
ScaleCare Support - extended service agreement (extension) - 2 years - 2nd/3rd year - shipment

Mfr Part #:
Copied To Clipboard
 Click To Copy
SHI Part #:
Copied To Clipboard
 Click To Copy
Quick Details
  • replacement
  • 2 years (2nd/3rd year)
  • shipment
  • response time: NBD
  • for P/N: ER-LZ32U-64
ScaleCare Support - Extended service agreement (extension)
  • replacement
  • 2 years (2nd/3rd year)
  • shipment
  • response time: NBD
  • for P/N: ER-LZ32U-64
  Additional Details
MSRP: $3,885.00
Mfr Part #: Q2ER-LZ32U-64
SHI Part #: 37667064
Category: System administrators
UNSPSC: 81111800
Manufacturer: Scale Computing
Product Type: Other
General Information
CategorySystem administrators
DescriptionScaleCare Support - Extended service agreement (extension) - replacement - 2 years (2nd/3rd year) - shipment - response time: NBD - for P/N: ER-LZ32U-64
ManufacturerScale Computing
MSRP$3,885.00
UNSPSC81111800
Main Specifications
Header / BrandScale Computing
Packaged Quantity1
Service & Support / TypeExtended service agreement (extension)
Compatibility Information
Designed ForP/N: ER-LZ32U-64
Details
Service & SupportExtended service agreement - replacement - 2 years - shipment - response time: NBD - for critical problems ¦ Technical support - phone consulting - 2 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 2 years - response time: 2 h - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 2/3 ¦ Technical support - phone consulting - 2 years - response time: 1 business day - availability: 12 hours a day (8:00 AM - 8:00 PM) / Monday-Friday - severity level 4 ¦ Technical support - e-mail consulting - 2 years ¦ Technical support - web support - 2 years ¦ Product info support - web knowledge base access - 2 years ¦ New releases update - 2 years
General
Full Contract Period2 years
LocationShipment
Response TimeNext business day (for critical issues)
Service IncludedReplacement
Support Period2nd and 3rd year