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HPE Nimble Storage Foundation Care NBD Parts Exchange Support


MSRP$6,833.00
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HPE Nimble Storage Foundation Care NBD Parts Exchange Support - extended service agreement - 3 years - shipment

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Quick Details
  • Extended service agreement
  • advance parts replacement (for 23TB Flash)
  • 3 years
  • shipment
  • 8x5
HPE Nimble Storage Foundation Care NBD Parts Exchange Support
  • Extended service agreement
  • advance parts replacement (for 23TB Flash)
  • 3 years
  • shipment
  • 8x5
  • response time: NBD
  • for P/N: Q8B74B, Q8B74BR, Q8C31B, Q8C56B, Q8D10B
  Additional Details
MSRP: $6,833.00
Mfr Part #: HT7A1A3#ZF4
SHI Part #: 35606967
Category: Disk storage system maintenance
UNSPSC: 81112301
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryDisk storage system maintenance
DescriptionHPE Nimble Storage Foundation Care NBD Parts Exchange Support - Extended service agreement - advance parts replacement (for 23TB Flash) - 3 years - shipment - 8x5 - response time: NBD - for P/N: Q8B74B, Q8B74BR, Q8C31B, Q8C56B, Q8D10B
ManufacturerHewlett Packard Enterprise
MSRP$6,833.00
UNSPSC81112301
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: Q8B74B, Q8B74BR, Q8C31B, Q8C56B, Q8D10B
Details
Service & Support
  • Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - phone consulting - 3 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2
  • Technical support - phone consulting - 3 years - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3
  • Technical support - phone consulting - 3 years - response time: NBD - availability: 24 hours a day / Monday-Friday - severity level 4
  • Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
  • Product info support - web support - 3 years
  • New releases update - 3 years
General
Covered Configurations23TB Flash
Full Contract Period3 years
LocationShipment
Response TimeNext business day
Service Availability8 hours a day / 5 days a week
Service IncludedAdvance parts replacement