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HPE Nimble Storage Foundation Care 4H Parts Exchange Support with Defective Media Retention


MSRP$14,380.00
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HPE Nimble Storage Foundation Care 4H Parts Exchange Support with Defective Media Retention - extended service...

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Quick Details
  • Extended service agreement
  • advance parts replacement
  • 5 years
  • shipment
  • 24x7
HPE Nimble Storage Foundation Care 4H Parts Exchange Support with Defective Media Retention
  • Extended service agreement
  • advance parts replacement
  • 5 years
  • shipment
  • 24x7
  • response time: 4 h
  • for P/N: Q8B42A
  Additional Details
MSRP: $14,380.00
Mfr Part #: HT6Z1A5#TDA
SHI Part #: 35242277
Category: Disk storage system maintenance
UNSPSC: 81112301
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryDisk storage system maintenance
DescriptionHPE Nimble Storage Foundation Care 4H Parts Exchange Support with Defective Media Retention - Extended service agreement - advance parts replacement - 5 years - shipment - 24x7 - response time: 4 h - for P/N: Q8B42A
ManufacturerHewlett Packard Enterprise
MSRP$14,380.00
UNSPSC81112301
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: Q8B42A
Details
Service & Support
  • Extended service agreement - advance parts replacement - 5 years - shipment - response time: 4 h - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 5 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - phone consulting - 5 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2
  • Technical support - phone consulting - 5 years - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3
  • Technical support - phone consulting - 5 years - response time: NBD - availability: 24 hours a day / Monday-Friday - severity level 4
  • Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday
  • Product info support - web support - 5 years
  • New releases update - 5 years
  • Defective media retention - 5 years
General
Full Contract Period5 years
LocationShipment
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedAdvance parts replacement