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HPE Proactive Care Call-To-Repair Service


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HPE Proactive Care Call-To-Repair Service - extended service agreement - 5 years - on-site

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Quick Details
  • Extended service agreement
  • parts and labor (for 40Gb F8 Module)
  • 5 years
  • on-site
  • 24x7
HPE Proactive Care Call-To-Repair Service
  • Extended service agreement
  • parts and labor (for 40Gb F8 Module)
  • 5 years
  • on-site
  • 24x7
  • repair time: 6 hours
  • for P/N: 794502-B23, 794502R-B23
  Additional Details
Mfr Part #: H1K94A5#WJR
SHI Part #: 34926100
Category: X86 server maintenance
UNSPSC: 81112305
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryX86 server maintenance
DescriptionHPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labor (for 40Gb F8 Module) - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: 794502-B23, 794502R-B23
ManufacturerHewlett Packard Enterprise
UNSPSC81112305
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: 794502R-B23
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday
  • Extended service agreement - parts and labor - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
  • Technical support - remote diagnosis - 5 years
  • Product info support - web knowledge base access - 5 years
  • New releases update - 5 years
  • Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday
General
Covered Configurations40Gb F8 Module
Full Contract Period5 years
LocationOn-site
Repair Time6 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor