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HPE Foundation Care Next Business Day Service


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HPE Foundation Care Next Business Day Service - extended service agreement - 5 years - on-site

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Quick Details
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 9x5
HPE Foundation Care Next Business Day Service
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 9x5
  • response time: NBD
  • for P/N: 869848-291, 869848-B21, 869854-B21, 869854R-B21, 878213-B21, 880396-AA1
  Additional Details
Mfr Part #: H7J32A5#ZBM
SHI Part #: 34645554
Category: X86 server maintenance
UNSPSC: 81112305
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryX86 server maintenance
DescriptionHPE Foundation Care Next Business Day Service - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for P/N: 869848-291, 869848-B21, 869854-B21, 869854R-B21, 878213-B21, 880396-AA1
ManufacturerHewlett Packard Enterprise
UNSPSC81112305
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: 869848-291, 869848-B21, 869854-B21, 869854R-B21, 878213-B21, 880396-AA1
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 5 years
  • Product info support - web knowledge base access - 5 years
  • New releases update - 5 years
General
Full Contract Period5 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor