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HPE Nimble Storage Foundation Care NBD Parts Exchange Support with Defective Media Retention


MSRP$4,619.00
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HPE Nimble Storage Foundation Care NBD Parts Exchange Support with Defective Media Retention - extended service agreeme…

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Quick Details
  • Extended service agreement
  • advance parts replacement (for 23TB flash array Expansion Shelf)
  • 1 year
  • shipment
  • 8x5
HPE Nimble Storage Foundation Care NBD Parts Exchange Support with Defective Media Retention
  • Extended service agreement
  • advance parts replacement (for 23TB flash array Expansion Shelf)
  • 1 year
  • shipment
  • 8x5
  • response time: NBD
  • for P/N: Q8C31A, Q8C56A
  Additional Details
MSRP: $4,619.00
Mfr Part #: HT7A2A1#X3Z
SHI Part #: 34437322
Category: Disk storage system maintenance
UNSPSC: 81112301
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
General Information
CategoryDisk storage system maintenance
DescriptionHPE Nimble Storage Foundation Care NBD Parts Exchange Support with Defective Media Retention - Extended service agreement - advance parts replacement (for 23TB flash array Expansion Shelf) - 1 year - shipment - 8x5 - response time: NBD - for P/N: Q8C31A, Q8C56A
ManufacturerHewlett Packard Enterprise
MSRP$4,619.00
UNSPSC81112301
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: Q8C31A, Q8C56A
Details
Service & Support
  • Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Technical support - phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2
  • Technical support - phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3
  • Technical support - phone consulting - 1 year - response time: NBD - availability: 24 hours a day / Monday-Friday - severity level 4
  • Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
  • Product info support - web support - 1 year
  • New releases update - 1 year
  • Defective media retention - 1 year
General
Covered Configurations23TB flash array Expansion Shelf
Full Contract Period1 year
LocationShipment
Response TimeNext business day
Service Availability8 hours a day / 5 days a week
Service IncludedAdvance parts replacement