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HPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention


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HPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention - extended service agreement - 5 year…

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Quick Details
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 24x7
HPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention
  • Extended service agreement
  • parts and labor
  • 5 years
  • on-site
  • 24x7
  • repair time: 6 hours
  • for Modular Smart Array 2040
  Additional Details
Mfr Part #: HT3N7E
SHI Part #: 34244726
Category: Computer hardware maintenance or support
UNSPSC: 81112300
Manufacturer: Hewlett Packard Enterprise
Product Type: Other
Product Line: HPE - Storage Support
General Information
CategoryComputer hardware maintenance or support
DescriptionHPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labor - 5 years - on-site - 24x7 - repair time: 6 hours - for Modular Smart Array 2040
ManufacturerHewlett Packard Enterprise
UNSPSC81112300
Main Specifications
Height0
Length0
Width0
Compatibility Information
Designed ForHPE Modular Smart Array 2040 Dual Controller SFF Bundle, 2040 FC Dual Controller SFF Bundle, 2040 LFF Chassis, 2040 LFF DC-power Chassis, 2040 SAN Dual Controller LFF Storage, 2040 SAN Dual Controller SFF Bundle, 2040 SAN Dual Controller SFF Storage, 2040 SAN w/o SFP Bundle Performance Tier, 2040 SAN w/o SFP SFF Bundle, 2040 SAS Dual Controller LFF Storage, 2040 SAS Dual Controller SFF Bundle, 2040 SAS Dual Controller SFF Bundle Performance Tier, 2040 SAS Dual Controller SFF Storage, 2040 SFF Chassis, 2040 SFF DC-power Chassis
Details
Service & SupportExtended service agreement - parts and labor - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ Technical support - remote monitoring - 5 years ¦ New releases update - 5 years ¦ Defective media retention - 5 years
General
Full Contract Period5 years
LocationOn-site
Repair Time6 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor