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Avocent Hardware Maintenance Gold


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Avocent Hardware Maintenance Gold

Mfr Part #:
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SHI Part #:
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Quick Details
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • 24x7
Avocent Hardware Maintenance Gold
  • Extended service agreement
  • advance parts replacement
  • 1 year
  • shipment
  • 24x7
  • response time: NBD
  • for Avocent LCD Console Switch, LCD15, LCD17
  Additional Details
Mfr Part #: 1YGLD-LCD
SHI Part #: 25175448
Category: PC or workstation or notebook maint
UNSPSC: 81112307
Manufacturer: Vertiv
Product Type: Other
General Information
CategoryPC or workstation or notebook maint
DescriptionAvocent Hardware Maintenance Gold - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - response time: NBD - for Avocent LCD Console Switch, LCD15, LCD17
ManufacturerVertiv
UNSPSC81112307
Main Specifications
Header / BrandAvocent
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForAvocent LCD Console Switch, LCD15 Single-Rail Rack Console, LCD17 Dual-Rail Rack Console, LCD17 Single-Rail Rack Console
Details
Service & Support
  • Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1/2
  • Technical support - phone consulting - 1 year - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 3/4
General
Full Contract Period1 year
LocationShipment
Response TimeNext business day
Return ShipmentAt customer expense
Service Availability24 hours a day / 7 days a week
Service IncludedAdvance parts replacement