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VMware Support and Subscription Production


$424.00
 In Stock
VMware Support and Subscription Production

Mfr Part #:
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SHI Part #:
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Quick Details
  • Technical support
  • for VMware vSphere Standard Edition (v. 4.x)
  • 1 processor
  • emergency phone consulting
  • 1 year
VMware Support and Subscription Production
  • Technical support
  • for VMware vSphere Standard Edition (v. 4.x)
  • 1 processor
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 30 min
  Additional Details
Price: $424.00
Mfr Part #: VS4-STD-P-SSS-C
SHI Part #: 19958214
Category: Maintenance or support fees
UNSPSC: 81112201
Manufacturer: VMware
Product Type: Other
General Information
CategoryMaintenance or support fees
DescriptionVMware Support and Subscription Production - Technical support - for VMware vSphere Standard Edition (v. 4.x) - 1 processor - emergency phone consulting - 1 year - 24x7 - response time: 30 min
ManufacturerVMware
MSRP$355.00
UNSPSC81112201
Main Specifications
Header / BrandVMware
Packaged Quantity1
Service & Support / TypeTechnical support
Software / Version4.x
Compatibility Information
Designed ForP/N: VS4-STD-C
Details
Service & Support
  • Emergency phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Phone consulting - 1 year - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2
  • Phone consulting - 1 year - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3
  • Phone consulting - 1 year - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4
  • Web support - 1 year - availability: 24 hours a day / Monday-Sunday
  • Web knowledge base access - 1 year
  • New releases update - 1 year
  • Remote administration - 1 year
  • Technical support - 1 year - on-site - severity critical
General
Full Contract Period1 year
Response Time30 min
Service Availability24 hours a day / 7 days a week
Service IncludedEmergency phone consulting
TypeTechnical support
Software
License Qty1 processor
Software TitleVMware vSphere Standard Edition
Version4.x