- Extended service agreement
- advance parts replacement
- 1 year
- shipment
- 24x7
- response time: 4 h
- for Juniper Networks SRX 5000 Services processing card
Additional Details |
MSRP: |
$9,370.00 |
Mfr Part #: |
SVC-2-SD-SRX5-SPC |
SHI Part #: |
19370807 |
Category: |
Technical support or help desk services |
UNSPSC: |
81111811 |
Manufacturer: |
Juniper Networks |
Product Type: |
Other |
J-Care Continuity Services are designed for high-performance organizations whose network uptime and high-availability are critical to everyday operations. This service leverages Juniper Networks innovative automation support techniques, which allow rapid identification and reporting of issues combined with interaction from senior technical support engineers for effective troubleshooting and service restoration.
Receive advance replacements for defective hardware or part(s), 24x7x4 hours within final diagnosis of a part failure and replacement authorization by Juniper Networks. Advanced replacements are delivered to your physical site if it is located within the designated distance of any authorized regional Juniper Networks parts depot.
Key Points
Product Features