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VMware Support and Subscription Production

$5,055.00
 In Stock
VMware Support and Subscription Production
Mfr Part #:
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Quick Details
  • Technical support
  • for VMware Infrastructure Enterprise Acceleration Kit
  • 8 processors
  • promo
  • VMware Purchasing Program
VMware Support and Subscription Production
  • Technical support
  • for VMware Infrastructure Enterprise Acceleration Kit
  • 8 processors
  • promo
  • VMware Purchasing Program
  • upgrade from VMware Infrastructure Standard HA Acceleration Kit
  • emergency phone consulting
  • 1 year
  • 12x5
  • response time: 30 min
  Additional Details
Price: $5,055.00
Mfr Part #: VI-STD-AK-P-SSS-UG-PROMO
SHI Part #: 18488532
Category: Maintenance or support fees
UNSPSC: 81112201
Manufacturer: VMware
Product Type: Other
General Information
CategoryMaintenance or support fees
DescriptionVMware Support and Subscription Production - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - 8 processors - promo - VMware Purchasing Program - upgrade from VMware Infrastructure Standard HA Acceleration Kit - emergency phone consulting - 1 year - 12x5 - response time: 30 min
ManufacturerVMware
MSRP$4,439.00
UNSPSC81112201
Main Specifications
Header / BrandVMware
Packaged Quantity1
Service & Support / TypeTechnical support
Details
Service & Support
  • Emergency phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
  • Phone consulting - 1 year - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2
  • Phone consulting - 1 year - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3
  • Phone consulting - 1 year - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4
  • Web knowledge base access - 1 year
  • New releases update - 1 year
  • Remote administration - 1 year
  • Web support - 1 year - availability: 24 hours a day / Monday-Sunday
  • Technical support - 1 year - on-site - severity critical
General
Full Contract Period1 year
Response Time30 min
Service Availability12 hours a day / 5 days a week
Service IncludedEmergency phone consulting
TypeTechnical support
Software
License PricingPromotional
License Qty8 processors
Licensing ProgramVMware Purchasing Program
Software TitleVMware Infrastructure Enterprise Acceleration Kit
Upgrade fromVMware Infrastructure Standard HA Acceleration Kit