VMware Support and Subscription Basic | www.shi.com

Quantity must be less than 1,000,000. If you’d like to place a larger order, please reach out to your sales team.

This product has been successfully added to "My Favorites".

This product could not be added to "My Favorites" or is already in "My Favorites".

Add to My Favorites

VMware Support and Subscription Basic


$2,008.00
 In Stock
VMware Support and Subscription Basic

Mfr Part #:
Copied To Clipboard
 Click To Copy
SHI Part #:
Copied To Clipboard
 Click To Copy
Quick Details
  • Technical support
  • for VMware Infrastructure Enterprise Acceleration Kit
  • promo
  • upgrade from VMware Infrastructure Midsize Acceleration Kit
  • emergency phone consulting
VMware Support and Subscription Basic
  • Technical support
  • for VMware Infrastructure Enterprise Acceleration Kit
  • promo
  • upgrade from VMware Infrastructure Midsize Acceleration Kit
  • emergency phone consulting
  • 1 year
  • 12x5
  • response time: 4 business hours
  Additional Details
Price: $2,008.00
Mfr Part #: VI-MID-AK-G-SSS-UG-PROMO
SHI Part #: 18488520
Category: Maintenance or support fees
UNSPSC: 81112201
Manufacturer: VMware
Product Type: Other
General Information
CategoryMaintenance or support fees
DescriptionVMware Support and Subscription Basic - Technical support - for VMware Infrastructure Enterprise Acceleration Kit - promo - upgrade from VMware Infrastructure Midsize Acceleration Kit - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours
ManufacturerVMware
MSRP$1,763.00
UNSPSC81112201
Main Specifications
Header / BrandVMware
Packaged Quantity1
Service & Support / TypeTechnical support
Details
Service & Support
  • Emergency phone consulting - 1 year / 4 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 1
  • Phone consulting - 1 year / 4 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 2
  • Phone consulting - 1 year / 4 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 3
  • Phone consulting - 1 year / 4 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4
  • E-mail consulting - 1 year / 4 contacts
  • New releases update - 1 year
  • Web knowledge base access - 1 year
  • Web support - 1 year
  • Remote monitoring - 1 year
General
Full Contract Period1 year
Response Time4 business hours
Service Availability12 hours a day / 5 days a week
Service IncludedEmergency phone consulting
TypeTechnical support
Software
License PricingPromotional
Software TitleVMware Infrastructure Enterprise Acceleration Kit
Upgrade fromVMware Infrastructure Midsize Acceleration Kit